KOSTER KULTURE CAREERS

Joing our growing team of Koster Girls and be a part of a community making wearable art come to life.

BRAND SUPPORT ASSISTANT INTERNSHIP- NOW HIRING

MUST BE LOCATED IN SYDNEY, AUSTRALIA

About the role

Based in our Sydney office, our Brand Support assistant internship will report and work closely with the Director and work collaboratively amongst our small team. Highly motivated with attention to detail, the successful candidate will assist across fulfilling daily orders, email marketing, engaging social media content and more. Must be available 2-3 days per week in person and online.

KEY RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO:

Customer Support

  • Pack and process daily orders to a high standard to ensure exceptional customer experience
  • Pack and coordinate PR gifts
  • Assist with recieving, unloading and organising physical inventory
  • Maintain accurate inventory count with regular stock takes
  • Process and manage returns/exchanges and refunds through the customer service email and website

Ecommerce

  • Help upload new product imagery and update product pages on Shopify
  • Assist with product descriptions, tagging and site merchandising
  • Create and schedule email campaigns aligned with the marketing calendar

Content Creation

  • Edit and (occassionally) film content for TikTok and Instagram
  • Develop behind-the -scenes moments, product highlights and campaign teasers
  • Edit and upload stories, reels, TikToks in alignment with marketing calendar
  • Simple graphic design arrangemenets across stories, text overlays and promotional assets as required
  • Format video and image content for different platforms
  • Digital native - have a strong understanding of how to speak our customers language on different social media platforms

Part Time Internship Commitment

  • Flexible hybrid working - between 10-20 hours p/w.

Applicant Must Have:

  • Able to navigate and communicate across timezones (Italy, Indonesia, China and Sydney)
  • Able to commute to pack orders
  • Proficiency with Shopify, TikTok and Instagram
  • Video editing and social media experience desirable
  • Marketing experience desirable
  • No fashion experience neccessary
  • High level of communication and grammar skills, written and verbal
  • A high level of enthusiasm and energy
  • Highly proactive, organised and efficient
  • Ability to work independently and part of a team
  • Strong attention to detail
  • Highly adaptable
  • Trustworthy
  • Ability to learn on the job

What we offer:

  • Join our growing team who support and uplift each other
  • Generous employee discount
  • Convenient location -near public transport
  • Career progression opportunities based on performance - room to grow

INTERESTED:

Send your resume and expression of interest to: hello@kosterkulture.com with the SUBJECT: BRAND SUPPORT ASSISTANT INTERNSHIP